企业定制内训
Customized Internal Training
甘涌酒店研究院将根据企业需要量身定制培训课程。经过历年来的服务需求,甘涌酒店研究院曾经提供如下培训项目:服务设计、航空礼仪实操培训、集团化酒店运营管控、大住宿业全面质量管理、运营管理、宾客投诉处理技巧、酒店管理的九项修炼、卓越现场管理法(6T管理)、前台收益管理实务等等课程。主要服务企业有:粤海酒店集团、龙珠达酒店集团、顺德渔村集团、广东天悦餐饮集团、潮州宾馆、青城山豪生度假酒店等等大型企业。还有北京大学酒店管理总裁班、华南理工大学、香港理工大学酒店与旅游业管理学院、中瑞酒店管理学院等等大学院校。
Customized Internal Training. Ganyong Hotel Research Institute will customize training courses according to the needs of enterprises. After years of service demand, Ganyong Hotel Research Institute has provided the following training programs: service design, aviation etiquette practice training, hotel group operation manage and control, total quality management of large accommodation industry, operation management, guest complaint handling skills, Nine-discipline of hotel management, Excellent on-site Management method (6T management), reception revenue management practice courses. The main service enterprises are: Yuehai Hotel Group, Longzhuda Hotel Group, Shunde Yucun Catering Group, Guangdong Tianyue Catering Group, Chaozhou Hotel, Howard Johnson Resort Qingcheng Mountain and other large properties hotels or company. There are also Peking University Hotel Executive Management Class, South China University of Technology, Hong Kong Polytechnic University Hotel and Tourism Management School, Sino-Swiss Hotel Management School and other universities and colleges.
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